Shipping Policy

Effective Date: [Current Date]
Governing Law: State of Delaware, United States

1. POLICY OVERVIEW

This Shipping Policy (“Policy”) governs the shipment and delivery of all physical goods, including but not limited to electronics, accessories, and specialty items (“Products”) purchased from VibeWire Media Group, Inc. (“VibeWire,” “Company,” “we,” “us,” or “our”).

By placing an order for physical goods, you agree to the terms outlined in this Policy.

 

2. ORDER PROCESSING

• All orders are processed within 1 to 3 business days after payment confirmation

• Orders placed on weekends or holidays will be processed on the next business day

• Processing times may vary during high-demand periods, promotions, or product launches

 

VibeWire reserves the right to delay processing for:

• Payment verification

• Fraud prevention screening

• Inventory availability

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3. SHIPPING METHODS & DELIVERY TIMEFRAMES

3.1 Domestic Shipping (United States)

• Standard Shipping: 3 to 7 business days

• Expedited Shipping: 2 to 3 business days

• Express Shipping: 1 to 2 business days

 

3.2 International Shipping

• Standard International: 7 to 14 business days

• Expedited International: 5 to 10 business days

Delivery times are estimates and not guaranteed.

 

4. SHIPPING COSTS

• Shipping costs are calculated at checkout based on location, weight, and shipping method

• Promotional free shipping may be offered on select orders or campaigns

• All shipping fees are non-refundable, except where required by law

 

5. ORDER TRACKING

• Customers will receive a tracking number once the order has shipped

• Tracking updates are provided by the carrier and may take up to 24 hours to reflect movement

 

6. SHIPPING ADDRESS & DELIVERY RESPONSIBILITY

Customers are responsible for:

• Providing accurate and complete shipping information

• Ensuring availability to receive packages

VibeWire is not responsible for:

• Delays or losses due to incorrect or incomplete addresses

• Packages marked as delivered by the carrier

• Theft after delivery

 

7. LOST, STOLEN, OR DAMAGED SHIPMENTS

7.1 Lost Shipments

• If a package is not received within the estimated timeframe, customers must contact support within 7 days

• VibeWire will initiate a carrier investigation

• Resolution may include replacement or refund at the Company’s discretion

 

7.2 Damaged Items

• Customers must report damaged items within 7 days of delivery

• Supporting documentation (photos/videos) may be required

• VibeWire may offer replacement, repair, or refund depending on the situation

 

8. INTERNATIONAL SHIPPING TERMS

• Customers are responsible for all customs duties, taxes, and import fees

• Delivery delays may occur due to customs processing

• VibeWire is not responsible for delays caused by customs authorities

 

9. PARTIAL SHIPMENTS

Orders containing multiple items may be shipped separately depending on:

• Inventory availability

• Warehouse location

• Product type

Customers will be notified if partial shipments occur.

 

10. FAILED DELIVERY & RETURN TO SENDER

If a package is returned due to:

• Incorrect address

• Failed delivery attempts

• Refusal of delivery

The customer may be responsible for:

• Re-shipping costs

• Restocking fees (if applicable)

 

11. SHIPPING RESTRICTIONS

VibeWire reserves the right to:

• Limit shipping to certain regions or countries

• Refuse shipments based on regulatory or logistical constraints

• Cancel orders where shipping is not feasible

 

12. TITLE & RISK OF LOSS

Ownership and risk of loss for Products pass to the customer upon:

• Delivery to the carrier; or

• Confirmation of delivery by the carrier

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13. DELAYS & FORCE MAJEURE

VibeWire shall not be liable for shipping delays caused by:

• Carrier issues

• Weather conditions

• Customs delays

• Labor disputes

• Natural disasters or other events beyond reasonable control

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14. CUSTOMER SUPPORT

For all shipping-related inquiries:

VibeWire Media Group, Inc.
Email: support@vibewireplus.com
Website: www.vibewire.com